Payment & Billing Policy

This Payment & Billing Policy explains how payments, billing, invoices, service activation, payment failures and payment-related support are handled on Job Junction Rajkot. This policy applies to employers, recruiters, companies and any other business users who purchase paid recruitment services through our website.

Job Junction Rajkot is a Rajkot-focused job portal that helps employers post jobs and helps candidates find relevant job opportunities in Rajkot, Gujarat and nearby cities. Job seekers can browse and apply for jobs online. Paid services, where applicable, are primarily for employers and recruiters who want to publish job vacancies, promote hiring requirements or use recruitment-related services offered on the website.

1. Paid Services Covered Under This Policy

Payments on Job Junction Rajkot may be collected for services such as job posting packages, featured job listings, employer branding, recruitment visibility, hiring promotions, candidate response management, resume access where offered, and other recruitment support services listed on our pricing or service pages. The exact service details, price, validity, deliverables and limitations are shown on the relevant plan, package, quotation, invoice or checkout page before payment is completed.

We do not charge candidates merely for browsing jobs listed on the website. If any optional paid career assistance, profile support or resume-related service is introduced in the future, the fee, scope and terms will be clearly shown before payment.

2. Pricing and Taxes

All prices displayed on Job Junction Rajkot are shown in Indian Rupees unless stated otherwise. Prices may vary based on the selected package, promotional offer, listing duration, number of job posts, visibility level, recruitment category or custom hiring requirement. Taxes, government charges or payment gateway charges, if applicable, may be added at checkout or included in the displayed price depending on the plan structure.

Before completing a payment, users are responsible for reviewing the selected plan, price, validity period, service description and billing details. By making a payment, the user confirms that the billing information provided is accurate and that they are authorized to use the selected payment method.

3. Accepted Payment Methods

Online payments may be processed through a secure third-party payment gateway such as Razorpay or another approved payment service provider. Depending on availability at checkout, users may be able to pay using UPI, debit card, credit card, net banking, wallets or other supported payment methods. Payment options can change based on gateway availability, bank response, risk checks or technical factors.

Job Junction Rajkot does not store complete card numbers, CVV, UPI PIN, net banking password or sensitive payment authentication details on its website. Payment authentication and processing are handled by the payment gateway, bank, card network or payment provider according to their security standards and terms.

4. Payment Confirmation

After a successful online payment, the user may receive confirmation on the website, by email, by invoice, through the employer dashboard or through direct communication from our team. Service activation generally starts only after payment is successfully received or verified. In some cases, manual review may be required before a job post, company profile or recruitment package is activated.

If payment is deducted from your account but confirmation is not visible immediately, please wait for bank and gateway reconciliation. Some payments may take additional time to update due to bank delays, network issues or gateway response delays. Users should avoid making repeated payments for the same order unless instructed by our support team.

5. Invoices and Billing Records

Invoices, receipts or billing confirmations may be issued electronically based on the information provided by the user at the time of purchase. Users should provide the correct company name, contact person name, email address, mobile number, billing address and tax details, if applicable. Job Junction Rajkot is not responsible for invoice errors caused by incorrect information submitted by the user.

If an invoice correction is required, the user should contact our support team as soon as possible. Invoice correction requests may be subject to applicable accounting, tax and compliance rules. We may not be able to modify invoices after a certain period or after statutory records have been finalized.

6. Service Activation and Delivery

For job posting and recruitment-related services, delivery usually means activation of the selected online service, publication or review of the job listing, employer profile access, listing visibility, candidate response access or recruitment support as described in the selected package. Timelines may vary depending on payment confirmation, content quality, employer verification and compliance checks.

Job Junction Rajkot may review job posts before publishing them to keep listings relevant, genuine and compliant with our platform standards. We may reject, pause or request correction for listings that contain misleading salary claims, illegal work, discriminatory language, spam, duplicate content, fake company details or content that violates our Terms & Conditions.

7. Failed, Pending or Duplicate Payments

If a payment fails, the order or service may not be activated. If the amount is deducted despite a failed or pending status, the amount is usually reconciled by the payment gateway or bank. Depending on the final transaction status, the amount may be settled to Job Junction Rajkot or reversed to the user by the bank/payment provider.

For duplicate payments made for the same service, users should contact support with the transaction ID, payment date, amount, registered email address and service details. After verification, eligible duplicate payments may be adjusted against future services or processed as a refund according to our Cancellation & Refund Policy.

8. Cancellations and Refunds

Cancellation and refund eligibility is governed by our Cancellation & Refund Policy. In general, refund decisions depend on the type of service purchased, whether the service has already been activated, whether a job post has been published, whether promotional visibility has started, and whether any recruitment support work has already been delivered.

Users should review the Cancellation & Refund Policy before making a payment. Refund requests, where eligible, must be raised through the official support channel with complete transaction and order details. Approved refunds may take additional time to reflect in the original payment method depending on bank or payment gateway timelines.

9. Payment Security

We use reasonable administrative and technical measures to protect payment-related communication on the website. However, online payments are also subject to the security practices of the selected payment gateway, bank, card network, wallet provider and user device. Users should not share OTP, UPI PIN, card CVV, net banking password or payment authentication details with anyone claiming to represent Job Junction Rajkot.

Any suspicious payment request, fake payment link, unauthorized transaction or impersonation attempt should be reported to our support team immediately. Job Junction Rajkot will never ask users to share sensitive payment passwords or OTPs over phone, email, chat or social media.

10. Billing Disputes

If you believe you were charged incorrectly, did not receive the selected service after successful payment, or need clarification about an invoice, please contact our support team with your payment ID, order ID, invoice number, registered email address and a short description of the issue. We will review the transaction records and respond with the available resolution.

Chargeback, dispute or bank complaint processes may be governed by the rules of the payment gateway, bank, card network or payment provider. Users are encouraged to contact Job Junction Rajkot support first so that the issue can be checked quickly with relevant order and service details.

11. Changes to This Policy

Job Junction Rajkot may update this Payment & Billing Policy from time to time to reflect changes in services, pricing, payment methods, compliance requirements or operational practices. The updated policy will be posted on this page with a revised effective date. Continued use of paid services after policy updates means the user accepts the updated terms.

12. Contact for Payment Support

For payment, billing, invoice, refund or transaction-related support, contact Job Junction Rajkot at support@jobjunctionrajkot.in. Location: Rajkot, Gujarat, India. Please include your name, company name, registered email address, transaction ID, payment date and a brief description of the issue so our team can verify and respond properly.