Customer Service Executive Job in Rajkot

We are looking for a polite, responsible and customer-focused Customer Service Executive in Rajkot. The selected candidate will communicate with customers through phone calls, WhatsApp, email or in-person support and help resolve their queries efficiently.

The candidate should have good communication skills, basic computer knowledge and the ability to handle customers professionally.

Key Responsibilities

• Attend customer calls and respond to enquiries
• Resolve customer complaints and service-related issues
• Provide accurate information about products and services
• Follow up with customers when required
• Maintain customer records and call details
• Coordinate with internal departments for issue resolution
• Handle WhatsApp, email and chat support
• Maintain a positive and professional attitude with customers
• Achieve customer service and response-time targets

Required Skills

• Good communication skills
• Customer handling and problem-solving ability
• Basic computer and MS Office knowledge
• Ability to speak Hindi and Gujarati
• Basic English communication preferred
• Patience and professional behaviour
• Telecalling or customer support experience will be preferred

Qualification

12th Pass, Graduate or any relevant qualification

Experience

Fresher to 3 Years

Job Type

Full-Time

Job Location

Rajkot, Gujarat

Salary

₹12,000 to ₹25,000 per month, depending on experience, communication skills and interview performance.

Who Can Apply?

Candidates looking for Customer Service jobs in Rajkot, Customer Support Executive jobs, Call Centre jobs, Telecaller jobs or Client Service jobs in Rajkot can apply.

How to Apply

Interested candidates can submit their updated resume through Job Junction Rajkot. Shortlisted candidates will be contacted for the interview process.